Our Privacy Policy
This Privacy Policy explains how Cosmo Creative Content Ltd., trading as “humanworks” (“we”, “us”, “our”), collects, uses, and shares your personal information when you visit our website (the “Website”) or interact with us in other ways.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This policy complies with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.
1. Information We Collect
We may collect and process the following personal data about you:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Technical Data: IP address, browser type, operating system, device information, and browsing history on our Website.
- Usage Data: Information about how you use our Website, such as the pages you visit and the links you click.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
- Other Information: Any other personal information you provide directly to us, including through our contact forms or email communications.
2. How We Use Your Information
We use your personal data for the following purposes:
- To Provide and Improve Our Services: We operate our Website, deliver the services you request, and personalize your experience.
- Communication: To communicate with you regarding your inquiries, requests, or other interactions with us.
- Marketing: To send you promotional materials and updates about our services, provided you have given consent. You can opt out at any time.
- Analytics: To analyze how our Website is used, understand user behaviour, and improve our content and services.
- Legal Compliance: To comply with any legal obligations, protect our rights, and prevent fraud.
2. How We Use Your Information
We use your personal data for the following purposes:
- To Provide and Improve Our Services: We operate our Website, deliver the services you request, and personalize your experience.
- Communication: To communicate with you regarding your inquiries, requests, or other interactions with us.
- Marketing: To send you promotional materials and updates about our services, provided you have given consent. You can opt out at any time.
- Analytics: To analyze how our Website is used, understand user behaviour, and improve our content and services.
- Legal Compliance: To comply with any legal obligations, protect our rights, and prevent fraud.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have provided consent for us to process your personal data for specific purposes (e.g., marketing).
- Contractual Necessity: Where the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that your interests and fundamental rights do not override those interests.
- Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.
4. How We Share Your Information
We do not sell your personal data. We may share your personal data with:
- Service Providers: Third-party service providers who assist us in operating our Website, conducting our business, or servicing you, provided they agree to keep your data confidential and secure.
- Legal Authorities: Government bodies, regulators, or other authorities where required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.
5. International Data Transfers
We do not sell your personal data. We may share your personal data with:
- Service Providers: Third-party service providers who assist us in operating our Website, conducting our business, or servicing you, provided they agree to keep your data confidential and secure.
- Legal Authorities: Government bodies, regulators, or other authorities where required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the new owner.
6. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements. We will securely delete or anonymize your data when it is no longer needed.
7. Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: You can request correction of any inaccurate or incomplete data.
- Erasure: You can request deletion of your personal data where there is no lawful reason for us to retain it.
- Restriction: You can request that we limit the processing of your personal data in certain circumstances.
- Objection: You can object to the processing of your personal data where we are relying on legitimate interests.
- Portability: You can request the transfer of your personal data to another party.
- Withdraw Consent: Where we rely on your consent to process your data, you can withdraw that consent at any time.
To exercise any of these rights, please contact us using the details provided below.
8. Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
9. Cookies
We use cookies and similar tracking technologies to enhance your experience on our Website. For more information, please see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
humanworks
Email: hello@human-works.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.
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